Privacy Policy

Simply Kosher Wireless Privacy Policy

Simply Kosher Wireless ("Simply Kosher Wireless," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products or services, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Name
• Mailing address
• Billing address
• Email address
• Telephone number
• Date of birth (when required)
• Government-issued identification (when required for fraud prevention or regulatory compliance)

Account Information

• Wireless phone number(s)
• Account numbers
• SIM card numbers
• Device information
• Activation information
• Porting information
• Payment history

Payment Information

Payments are processed by trusted third-party payment processors. We do not store complete credit card or bank account information on our systems.

Technical Information

When visiting our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on our website
• Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

• Provide wireless products and services
• Activate wireless service
• Process orders and payments
• Port telephone numbers
• Verify identity
• Prevent fraud
• Respond to customer service requests
• Improve our website and services
• Send important service notifications
• Communicate account updates
• Comply with legal obligations
• Maintain network security

With your consent, we may also send promotional emails or marketing communications. You may opt out at any time.

3. Text Messages and Email Communications

We may send text messages or emails regarding:

• Account activity
• Order status
• Activation updates
• Billing notices
• Customer support
• Service interruptions

Marketing communications are optional and may be discontinued using the unsubscribe instructions provided.

4. Cookies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website performance
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Information Sharing

We do not sell your personal information.

We may share information only when necessary with:

• Wireless network providers
• Mobile virtual network operators (MVNOs)
• Payment processors
• Shipping providers
• Customer support providers
• Technology vendors
• Legal or regulatory authorities when required by law

All service providers are expected to protect your information and use it only for authorized purposes.

6. Number Porting

If you request to transfer your telephone number to or from Simply Kosher Wireless, we may collect and share the information necessary to complete the porting process, including:

• Account number
• Porting PIN
• Billing address
• Account holder information

This information is used solely to complete the requested transfer.

7. Network Services

To provide wireless service, our carrier partners may receive information necessary to:

• Activate service
• Route calls and messages
• Provide network connectivity
• Diagnose service issues
• Prevent fraud

Carrier partners maintain their own privacy policies governing their handling of network information.

8. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent where required by law.

9. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

When information is no longer required, it is securely deleted or anonymized where appropriate.

11. Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of certain information
• Request information about data collected
• Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Effective Date at the top of this policy. Continued use of our website or services after changes become effective constitutes acceptance of the revised policy.

14. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us: